Privacy Policy – Durgapur Property

Last Updated: 23 August 2026

Welcome to Durgapur Property. We respect your privacy and are committed to protecting the personal information you provide while using our website, property marketplace, seller services and related features.

This Privacy Policy explains how Durgapur Property collects, uses, stores, protects and shares information when you visit or use our website.

Website: Durgapur Property
Business Address: Benachity, Durgapur – 713213, West Bengal, India
Contact: +91 97491 01117

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1. Information We Collect

Depending on how you use our website, we may collect the following information:

A. Account Information

When you create an account, we may collect:

• Full name
• Email address
• Mobile/WhatsApp number
• Username
• Password or authentication-related information
• Profile information
• Account preferences

B. Property Listing Information

If you post a property, we may collect:

• Property title
• Property type
• Sale or rental information
• Property location
• Property address or locality
• Price
• Property description
• Property photographs and videos
• Property specifications
• Seller/owner information
• Contact information
• Documents or information voluntarily submitted for verification

C. Enquiry Information

When you contact a property owner, seller or Durgapur Property, we may collect:

• Name
• Phone number
• Email address
• Message/enquiry details
• Property you are enquiring about
• Preferred contact method
• Date and time of enquiry

D. Payment Information

If you purchase a seller package, featured listing, promotional service or another paid service, payment may be processed through third-party payment providers.

We may receive limited transaction-related information such as:

• Transaction ID
• Payment status
• Amount paid
• Payment date
• Package purchased

We generally do not need to store your complete debit-card, credit-card, UPI PIN or banking credentials on our servers.

E. Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Approximate location information
• Date and time of visits
• Website interaction information

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2. How We Use Your Information

We may use information collected through the website for purposes including:

• Creating and managing user accounts
• Publishing property listings
• Connecting buyers, sellers, landlords and tenants
• Processing property enquiries
• Providing customer support
• Verifying listings or seller information
• Processing payments and packages
• Managing seller dashboards
• Managing saved properties and enquiries
• Improving website functionality
• Improving search and recommendation features
• Preventing spam, fraud and misuse
• Maintaining website security
• Sending important service-related communications
• Responding to WhatsApp, phone, email or contact requests
• Providing promotional communications where permitted
• Complying with applicable legal requirements

We aim to process personal data for specified and legitimate purposes and to provide clear information about the data and purpose involved. This approach is consistent with the principles reflected in India’s DPDP framework.

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3. Property Listings Are Public

Please understand that information you voluntarily publish as part of a property listing may become publicly visible.

This may include:

• Property photographs
• Property location/locality
• Property price
• Property description
• Property specifications
• Seller/agent information that you choose to publish

Do not upload sensitive personal information or confidential documents as part of a public property listing.

Durgapur Property cannot guarantee that information voluntarily made public through a listing will never be copied, downloaded, shared or reproduced by third parties.

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4. Communication With Buyers and Sellers

Our website may allow users to contact sellers, buyers or Durgapur Property through:

• Website enquiry forms
• Phone calls
• WhatsApp
• Email
• Other communication features

When you choose to contact someone through these channels, information necessary to facilitate that communication may be shared with the relevant recipient.

For example, if you submit an enquiry for a property, your name, phone number and enquiry details may be provided to the relevant seller or property representative.

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5. WhatsApp Communication

Certain buttons on our website may allow you to contact Durgapur Property through WhatsApp.

When you choose to use WhatsApp, the interaction may be subject to WhatsApp’s own privacy practices and terms.

Durgapur Property does not control how WhatsApp independently processes information within its platform.

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6. Cookies and Similar Technologies

Durgapur Property may use cookies and similar technologies to:

• Keep users logged in
• Remember preferences
• Maintain website functionality
• Improve performance
• Understand website usage
• Improve user experience
• Maintain security
• Measure website traffic

Some cookies may be placed by third-party services used by the website.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

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7. Third-Party Services

We may use third-party service providers for certain functions, such as:

• Website hosting
• Payment processing
• Analytics
• Security
• Email delivery
• SMS or communication services
• WhatsApp communication
• Maps/location services
• Website performance and caching

These providers may process information as necessary to provide their services.

Where appropriate, we expect service providers handling personal information on our behalf to use reasonable safeguards and process information only for relevant purposes.

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8. Payments

Paid services may be processed through third-party payment gateways.

Durgapur Property does not intentionally collect or store sensitive payment credentials such as:

• UPI PIN
• ATM PIN
• Internet banking password
• Complete card security credentials

Payment providers may independently process payment information according to their own privacy policies and applicable requirements.

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9. Data Security

We take reasonable technical and organisational measures designed to protect personal information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

However, no website or internet transmission can be guaranteed to be completely secure.

You are responsible for keeping your account password and login credentials confidential.

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10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:

• Providing services
• Maintaining accounts
• Managing property listings
• Processing enquiries
• Maintaining business records
• Resolving disputes
• Preventing fraud
• Complying with legal obligations

When information is no longer reasonably required, we may delete, anonymise or otherwise dispose of it in accordance with applicable requirements.

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11. Your Privacy Rights

Subject to applicable law and the relevant provisions coming into force, you may have rights relating to your personal data, including rights to:

• Obtain information about processing of your personal data
• Request correction of inaccurate information
• Request deletion of personal data where applicable
• Withdraw consent where processing is based on consent
• Request information about how your data is processed
• Raise a complaint regarding our handling of personal data

India’s DPDP framework specifically contemplates rights and mechanisms concerning personal-data processing, consent and complaints.

To make a privacy request, contact us using the details provided below.

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12. Account Deletion

If you no longer want to use your Durgapur Property account, you may contact us and request account deletion.

We may need to retain certain information where required for:

• Legal compliance
• Financial/accounting records
• Fraud prevention
• Dispute resolution
• Security
• Enforcement of our terms

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13. Children’s Privacy

Durgapur Property is intended for general audiences and property-related users.

We do not knowingly request unnecessary personal information from children.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

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14. Third-Party Websites

Our website may contain links to third-party websites or services.

Examples may include:

• WhatsApp
• Payment gateways
• Maps
• Social-media platforms
• External property or service websites

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policy of any third-party service before providing information to it.

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15. Property Information Accuracy

Durgapur Property is a marketplace/platform for property information.

Information provided by property owners, agents, sellers or other users may not always be complete, accurate or current.

Users should independently verify:

• Ownership
• Title
• Location
• Measurements
• Pricing
• Legal status
• Approvals
• Documents
• Property availability

before entering into any property transaction.

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16. Fraud and Security

We may process information to identify and prevent:

• Fake property listings
• Spam
• Fraudulent accounts
• Suspicious activity
• Unauthorized access
• Abuse of the platform

We may suspend or restrict accounts or listings where we reasonably believe there has been misuse of the website.

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17. Marketing Communications

Where permitted and where applicable, we may contact users about:

• New properties
• Seller packages
• Featured listings
• Website services
• Offers
• Important marketplace updates

You may request to stop promotional communications.

However, you may still receive essential service communications relating to your account, transactions, enquiries or security.

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18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes in our services
• Changes in technology
• Changes in applicable law
• Changes in our data-processing practices

The updated version will be published on this page with a revised Last Updated date.

We encourage users to review this page periodically.

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19. Contact Us

If you have questions, complaints, requests or concerns regarding this Privacy Policy or your personal information, contact us:

Durgapur Property

Address:
Benachity, Durgapur – 713213
West Bengal, India

Phone / WhatsApp:
+91 97491 01117

Website:
Durgapur Property

For privacy-related requests, please clearly mention “Privacy Request” in your message.

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20. Consent

By using Durgapur Property and voluntarily providing personal information through our website, you acknowledge that you have read this Privacy Policy.

Where applicable, we will seek consent or rely on another lawful basis before processing personal data as required by applicable law.

The DPDP Rules 2025 require notices to be clear and understandable and to explain the personal data involved and the specific purpose of processing; the policy above is structured around those principles.